Frequently asked questions

Our goal is for you to be completely in love with your piece. If something isn't quite right, contact us within 30 days of your purchase and we'll do our best to make it right — whether that's an exchange, a store credit or a refund. Items should be returned unworn and in their original Auric June packaging.

Yes — sale items, along with earrings (for hygiene reasons), are final sale and can't be returned or exchanged for change of mind. Of course, if anything arrives faulty we'll always look after you.

We work quickly to pack and ship your order, usually within 1–3 business days. Once it's on its way you'll receive an email with tracking so you can follow along. Delivery times then vary depending on your location and the shipping method chosen at checkout.

Shipping is calculated at checkout based on your location and the items in your order, so you'll always know the exact cost before you pay. Orders over $50 ship free.

Every piece is made with warm, gold-toned metals chosen to feel good and look good for everyday wear. Selected styles feature natural stones and pearls — the exact materials are listed on each product page so you know precisely what you're getting.

A little love goes a long way: put your jewellery on last and take it off first, keep it dry, wipe it gently with a soft cloth after wearing, and store each piece in its pouch. You'll find our full care routine on the Jewellery Care page.

With a little care, your pieces will stay bright for a long time. Tarnishing is usually caused by moisture, perfume and natural oils — so removing your jewellery before showering, swimming and sleeping, and storing it dry, makes all the difference.

We pack orders quickly, but if you need to make a change just email us as soon as possible and we'll do our very best to catch it before it ships. Once an order is on its way we're unable to alter it.